Customer proximity is a very personal relationship for us – individual, specific and permanent. Our contact persons understand the market, your requirements and the ones of your customers. We are pleased when your quality requirements are special, your product certifications extraordinary, your production processes time-critical and your specifications static. We encounter all that with long-term experience and proven industry knowledge.
Smart ideas included.
Production
Even better than „Made in Germany“…
Individual items and mass production are our speciality. You are in the very best of hands with us in every case with the very best advantages, no matter where your requirements are highest. For example in forward business, mass production, special requests or methods of financing…
We offer:
- Active production: innovative and individual
- Three-shift operation: quick and economic
- Machinery: modern and diversified
In contrast to traditional wholesale, we depend on external companies only to a slight extent. When an order is very urgent, we can immediately take measures in production. For you and your customers, this means more reliability for all delivery date arrangements. In addition, with our innovative production “Made in Hamburg” we reach a claim rate of almost zero among customers. We control this satisfaction of you as attentively as all individual steps of your service spectrum.
Logistics
On time, correct, flawless…
Logistics does not only mean a warehouse which stocks goods – and delivers them some day. There is more to it: A sophisticated disposition and order processing in every detail, modern EDP communication as well as proven handling and processes in the warehouse – a core competence of our company.
We further stand for:
- an ever increasing inventory coverage with regard to width and depth
- complete stock-keeping of an increasing number of customers
- 98% of all articles of our complete delivery programme are available for you at any time
At the moment, approx. 10,000 m² of managed storage area are available. We control the entire material flow – storage, commissioning, delivery and returns processing – with intelligent software and broadband radio technology. It is a matter of course that we offer you the constant retrieval of comprehensive status messages for transparent shipment handling and traceability.
From an individual item up to 100 tons and more
In our central warehouse in Hamburg we daily process hundreds of forwarding agency shipments and parcel shipments. In cooperation with long-term proven forwarding agencies and our own vehicle fleet we optimize information flows and smooth goods movements. With the latest information technology and efficient storage logistics we react to customer wishes quickly and proactively.
Projects
You are never alone…
The diversity of challenges, the handling of complex project planning and unusual questions sometimes exceed all expectations.
We tackle these requirements with hanseatic virtues:
- Transparency
- Reliability
- Honesty
- Self-assertion
…and intensely intermesh factors such as quality level, deadline reliability and economic efficiency for a proven interaction with suppliers, partners and our customers. Every day anew.
Our disciplines in particular:
- Comprehensive project management from a single source
- Delivery of components ready for installation
- Technical assistance with the draft of your customer specifications
- Advise in all questions of the new standards (EN1092-1, EN10253, etc.)
- Service description according to customer requirements
IT-Solutions
Up to the correct record in your IT…
Interfaces are essential for process flows in the customer-supplier relation. To obtain efficient faultless processes, we integrate individual IT modules of a software solution into your specific IT landscape, be it individual logistics applications or enterprise resource planning systems.
This includes in detail:
- Shipment and article identification according to your specifications with tags, labels, barcodes, etc.
- Establishment of interfaces to your software
- Electronic data transfer according to various current standards ((EDIFACT, ODETTE, VDA, etc.) for relevant types of documents
- Sales documents in different formats (CSV, XLS, XML, PDF, etc.)
- Automatic sales document delivery via e-mail or fax
- Electronic price lists based on our price agreements
- Cross reference list to your article numbers
- Documentation of all processes
Challenge us, you will not want to do without it afterwards.
Boundless service for unlimited coverage
We are pleased to fulfil requirements “outside the box”. Ask us for appropriate material, demand-oriented storage and financing costs and adventurous places of delivery. We deliver quickly and directly anyway – and of course with all transport documents and the required customs documentation.